To enjoy as smooth and accurate an experience as possible when using Follo, it is helpful to know exactly how our Safety Triggers work.
Once activated, Follo monitors your device until you reach your destination. The app will detect unusual speed, motion, and location activity, which may indicate that you are in need of assistance.
To protect you against unwanted deactivation of Follo for any reason during your walking journey, we built our failsafe Safety Trigger, Disconnected.
This Safety Trigger will be activated, and SMS alerts sent automatically to your Key Contacts, if Follo loses connection to your device completely for 45 minutes. If you reconnect to Follo at any time during this 45-minute countdown the Safety Trigger will be deactivated, and the alert dismissed.
Due to the parameters of this Safety Trigger, we recommend that you ensure your device has enough battery power to last until you would expect to reach your destination, and that you don’t activate Follo for journeys in areas without mobile data coverage.